Dec 19, 2018
Anna chats to Matt Connelly, founder of I Hate Ironing, a digital laundry and dry cleaning service.
He tells the story of finding the ideal head of customer care in Helen, a former colleague. He also recounts what two seasoned dry cleaners taught him about truly connecting with customers.
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Nov 28, 2018
Anna Jordan chats to Simon Hill, founder of cloud-based idea management software platform, Wazoku. He covers the key pivot that helped his business and being 'adventurous with the truth' in his first corporate contract.
Be sure to visit SmallBusiness.co.uk for more articles around managing your cash flow, calculating...
Nov 9, 2018
Anna Jordan interviews Rory Mudie, CEO of Redbox Mobile PLC, an app store optimisation and search ads agency. He talks about how he grew his client base from 30 to 850 in around nine months – without sacrificing good customer service.
Nov 9, 2018
Anna Jordan interviews Rafael dos Santos, founder of PR membership community, High Profile Club. He talks about the process of starting a new business all over again and his struggle with anxiety.
Nov 9, 2018
Here's an introduction to Small Business Snippets, the new podcast from SmallBusiness.co.uk. We'll be taking a look at what's coming up in the first collection of episodes which focus on the guest entrepreneurs' small business milestones.